The Team

Meet our team members!  Here you will find information on each team member, their research interests and their contact details.

Ian Herbert FCMA, MBA. Senior Lecturer in Accounting and Financial Management at Loughborough University

Deputy Director of the Centre for Global Sourcing and Services at Loughborough University.

Ian has extensive experience in accounting and management roles, he moved to higher education in 1990 teaching accounting and financial management at Loughborough University Business School. His main research interests are the evolving role of the finance function and the impact of shared services on the design of the multi-divisional company.


Dr Andrew Rothwell BA, MA, PhD. Lecturer in Human Resource Management at Loughborough University

Andrew joined the School of Business and Economics in September 2012 as a Research Associate for the Centre for Global Sourcing and Services, before moving into his current role as Lecturer in Human Resource Management. Andrew gained his PhD in ‘Professionals, CPD and Employability’ from Loughborough University in 2004.

Andrew has 20 years’ experience of academic leadership, teaching and programme leadership at University level.

Prior to joining the School, Andrew was Reader in Management at the University of Derby and Programme Leader for part-time MA and PG programmes for Management of Human Resources at De Montfort University Business School. Andrew has also been involved in the Chartered Institute of Personnel and Development as a regional committee member and was Chair of the Employability Special Interest Group (SIG) for the Society for Research in Higher Education. Andrew is actively involved in consultancy, currently working with Universities UK’s  ‘Efficiency Exchange’ project.


Stephanie Lambert Picture

Stephanie Lambert BSc, MSc, MRes. Research Associate at Loughborough University

Stephanie began her role at Loughborough University in 2015 after completing her PhD in the School of Business and Economics on professional work, careers and shared service centres.  Stephanie holds a BSc in Psychology, an MSc in International Management and an MRes (Master of Research) in Business and Management.  Stephanie’s PhD was funded by the Economic and Social Research Council (ESRC), the Chartered Institute of Management Accountants (CIMA) and Loughborough University.

 As a Research Associate for the Centre for Global Sourcing and Services (CGSS) Stephanie is a regular contributor to international conferences and practitioner events surrounding shared services and has built up a strong network of professionals in the area.  She has authored practitioner articles, been a guest blogger and is currently working on academic papers based on the findings of her PhD entitled ‘Navigating professional careers in new organisational forms’.  Her interests continue to be based in professional work and career management, in particular the sustainability of professional careers and potential succession or attrition problems in SSCs both onshore in the UK and overseas.


Ye Lu BA, MSc.  Researcher at Loughborough University

The focus of Ye’s research is the pricing mechanism used in decentralised firms. Pricing, as one of the four elements of marketing mix, is the only one factor that brings revenue to the company and can be used to balance the other factors. Often neglected by accounting researchers, the research in pricing strategies has plenty of practical implications. Facing the threats from other outsourcing companies, the shared service centre must provide the best service to other divisions at a lower price.


Sahil Suman, Summer Intern 2017

Sahil is a summer intern from Indian Institute of Technology Bombay, India. He is working towards understanding the impact of SSCs and BPOs in Indian and UK market, emphasis is on Robotic Process Automation.